Lumina Managed Signage
Managed Services & Rollouts
We plan, engineer, install, and manage complete digital signage environments.
C9 LuminaDesigned. Installed. Managed.
END-TO-END METHODOLOGY
One team taking complete ownership of your displays.
Buying a screen online and hiring a generic electrician leaves your business with unsupported software, poor cabling, and uncalibrated visual displays. C9 Lumina coordinates the complete lifecycle. From initial architectural load calculations to database calendar syncs, we deliver custom, unified signage.
SydneyHeadquarters & Logistics
MelbourneEngineering & Logistics
BrisbaneDeployment & Logistics
Nationwide Capacity
C9 Lumina maintains strategic hubs and warehousing across the East Coast of Australia, facilitating fast equipment dispatches and rapid on-site technician swap responses.
East-Coast Capital Hub Support Coverage
Proactive system diagnostics on all dispatches
Looking for a national rollout partner?
Consult An EngineerSERVICE TIMELINE
Our 5-Stage Managed Service
01
Consultation & Site Engineering
We map site traffic flow, analyze ambient glare levels, check structural load limits, specify bracket designs, and evaluate localized power and network topologies.
02
Certified Display Sourcing
We source commercial panels, fine-pixel LED cabinets, and kiosks from trusted display partners. Every screen undergoes spectral color calibration before shipping.
03
Nationwide Professional Rollout
Our certified installers run secure data cabling, mount heavy structures, integrate players with your local secure network, and calibrate screen parameters on-site.
04
CMS Configuration & Onboarding
We map display dimensions, set up user permissions, train your visual marketing staff, and configure automated campaign playlists on Lumina CMS.
05
Active Support & On-Site SLA
We monitor screen metrics 24/7. Includes support desk troubleshooting, content updates scheduling backup, and active on-site display swap-out SLAs.
MAXIMUM UPTIME
Active Support SLAs
Our support programs are backed by legally binding Service Level Agreements (SLAs). If a screen encounters error codes, our local dispatches respond promptly to maintain high uptime.
99.8%Historical hardware network
uptime average.
uptime average.
Included SLA Features
24/7 active diagnostic system health monitoring
Emergency network-wide announcement overrides
Regular firmware updates and player optimizations
Dedicated account managers and local service desks
Physical display warranty swaps and rapid dispatches
Helpdesk assistance for playlist scheduling edits
LUMINA CONSULTATION
Let’s Talk About Your Signage Requirements.
Tell us about your business, locations and display goals. We’ll help recommend the right digital signage setup for your environment.
ESTIMATED PROPOSAL ROADMAP
Target Scale:5 Screens
Support Tier:Starter Network
Territory Center:NSW (Sydney)
Telemetry SLA Support:Included (24/7/365)
SLA Response dispatch:3-4 Hour Metro Response
Estimates are finalized following site audit surveys and structural verification by a verified installer.