INTERACTIVE DISPLAYS

Interactive displays that help people get something done.

Touch only matters when it removes friction: ordering food, finding a store, checking into a clinic, exploring a property or helping a student understand the next step.

C9 GROUP plans the display, placement, content flow, Lumina workflow, installation and support around the moment your customer, visitor or team member is standing in front of the screen.

Kiosks, wayfinding, product discovery, check-in, training rooms and managed support.

Shopper using an interactive mall directory kiosk to find stores and services
FIT CHECK

Start with the task, then choose the screen.

A useful interactive display has a short job: order, find, check in, compare, learn or collaborate. That job decides the screen size, orientation, mounting height and content flow.

If a normal signage screen will communicate the message faster, C9 will say so. If the user needs to take an action, we plan the interactive layer properly.

PLANNED SYSTEM

Interactive displays delivered around the whole customer moment.

C9 connects the hardware, touch journey, content updates, install readiness and support model so the display stays useful after the first week.

1User task
2Touch hardware
3Content workflow
4Support handover
Restaurant ordering, retail product finders, directories, healthcare check-in and education panels
Plan a rollout
ViewSonic logo
Philips logo
Samsung logo

Built for restaurants, retail, malls, healthcare, real estate, education and customer-facing service spaces.

Restaurant ordering kiosk commercial display product image

hospitality self-service

Restaurant ordering kiosk

32 inch to 55 inch · 4K touch

Mall and venue directory commercial display product image

wayfinding display

Mall and venue directory

43 inch to 75 inch · 4K touch

Education and training panel commercial display product image

learning and collaboration

Education and training panel

65 inch to 98 inch · 4K touch

Site review and support commercial display product image

managed handover

Site review and support

Project scoped · Workflow mapped

WHY TOUCH

The screen should answer the next question.

Interactive displays work when the next step is obvious. A shopper compares products. A patient checks in. A visitor finds the right level. A buyer explores properties. The display earns its place by making that moment easier.

Shopper using an interactive retail product finder beside product shelves

Less pressure on staff

Ordering, check-in and directory tasks can move to the screen while staff focus on higher-value conversations.

Better buying conversations

Product finders and property displays help customers compare options before they ask for help.

Clearer visitor flow

Hospitals, malls, campuses and venues can guide people to the right place with fewer repeated questions.

A workflow people can maintain

The display needs a clear owner for content, updates, support and changes after the launch day.

DECISIONS

Three decisions before interactive hardware is worth quoting.

The screen is only one part of the project. C9 helps confirm the task, the physical placement and the operating model before recommending interactive display hardware.

Task

What should the user complete?

Ordering, check-in, wayfinding, product comparison and training all need different layouts, screen sizes and content flows.

Placement

Will people use it comfortably?

Mounting height, reach, glare, privacy, dwell time, traffic flow and accessibility are checked before hardware is selected.

Ownership

Who keeps it current?

Interactive displays need clear ownership for content updates, support, campaign changes and handover once the screen is live.

APPROACHES

Interactive display approaches for real customer and team moments.

C9 compares kiosk, wayfinding, product discovery, healthcare, property and education use cases so the recommendation is based on the job the screen needs to do.

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Restaurant ordering kiosk display

hospitality self-service

Restaurant ordering kiosk

For cafes, QSR counters and busy food-service sites where customers can browse, order and reduce pressure at the counter.

Size
32 inch to 55 inch
Resolution
4K touch
Brightness
Indoor hospitality
Operation
Daily service
Menu and upsell flowCounter placementPayment path planningSupport handover
Contact Sales
Retail product finder display

guided selling display

Retail product finder

For stores where shoppers need help comparing products, checking options or finding the right range without waiting for staff.

Size
43 inch to 65 inch
Resolution
4K touch
Brightness
Retail matched
Operation
Campaign ready
Product catalogue flowFilter and compare UXStore placement reviewContent ownership
Contact Sales
Mall and venue directory display

wayfinding display

Mall and venue directory

For shopping centres, campuses, venues and larger buildings where people need a fast path to stores, rooms or services.

Size
43 inch to 75 inch
Resolution
4K touch
Brightness
Site matched
Operation
Public-facing
Map and directory flowAccessible heightTraffic path reviewUpdate workflow
Contact Sales
Healthcare check-in screen display

patient and visitor flow

Healthcare check-in screen

For clinics, medical centres and hospital receptions where visitors need check-in, directions or queue guidance with less desk pressure.

Size
32 inch to 55 inch
Resolution
4K touch
Brightness
Reception matched
Operation
Business hours
Check-in journeyPrivacy reviewQueue and direction flowAccessible placement
Contact Sales
Real estate property finder display

showroom touch display

Real estate property finder

For agencies and property showrooms where buyers can explore listings, maps, floorplans and campaign stock on a shared screen.

Size
55 inch to 86 inch
Resolution
4K touch
Brightness
Showroom matched
Operation
Sales office
Listing display flowMap and floorplan reviewEnquiry pathwaySales team handover
Contact Sales
Education and training panel display

learning and collaboration

Education and training panel

For classrooms, campus labs and training rooms where teams need a shared touch surface for lessons, workshops and collaboration.

Size
65 inch to 98 inch
Resolution
4K touch
Brightness
Room matched
Operation
Classroom ready
Room workflowWireless sharingTraining handoverSupport planning
Contact Sales
SELECTION

Choose interactive displays by the action, not the novelty.

Touch adds cost and planning. It is worth it when the user has a clear task to complete and the business has a clear owner for keeping the experience current.

Customers need to order

Restaurant ordering kiosk

Useful when menu browsing, ordering and queue pressure can move to a self-service screen.

Shoppers need help choosing

Retail product finder

Use touch for range browsing, product comparison, availability checks and guided selling support.

Visitors keep asking directions

Mall or venue directory

Use wayfinding when the building, campus or centre needs clearer visitor movement.

Reception queues build up

Healthcare check-in screen

Check-in, basic routing and queue guidance can reduce repeat questions at the desk.

Buyers need to explore stock

Real estate property finder

Listings, maps and floorplans can become a shared conversation tool in sales offices.

Teams need a shared canvas

Education and training panel

Large touch panels work best when lessons, workshops or room collaboration are the goal.

User journey

The first screen, number of taps, accessibility needs, privacy concerns and staff handoff.

Site fit

Mounting height, glare, reach, traffic flow, power, network, security and physical durability.

Operation

Content owner, Lumina workflow, update rhythm, support path and future integrations.

DELIVERY

From use case to live interactive screen.

C9 turns the idea into a working plan: confirm the task, select hardware, map the content flow, coordinate install readiness and hand over support.

We define what the user needs to complete and whether touch is the right answer.

C9 GROUP team coordinating service delivery

ACTIVE STAGE

Use case review

We define what the user needs to complete and whether touch is the right answer.

Start with a few quick details.

Plan an interactive display that people will actually use

Tell us what the screen needs to help someone do. We will help work out the right hardware, site fit, content flow, Lumina workflow and support model.

Step 1 of 3

What do you need help with?

What do you need help with?

Choose the area closest to what you need. You can select ‘Not Sure’ if you want guidance.

Questions about interactive displays

It is worth it when the person in front of the screen needs to complete a clear task, such as ordering, finding, checking in, comparing or learning.